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  4. Bird Paradise - Backstage Pass: Penguin Encounters

Go behind-the-scenes at Ocean Network Express Penguin Cove to meet our VIPs — Very Important Penguins and learn what goes into providing world class care for our adorable, feathered friends!

Capture your experience in action and collect your digital photo memorabilia at the Bird Paradise Photo Shop at Bird Paradise Shop before leaving.​

*Minimum height requirement of 1.2m applies.


About the Programme

Description
Details
Dates
Mon, Fri, Sat & Sun
Programme Timing
10:30am – 11:30am
Capacity
Minimum 2 to go, up to 8 persons

Pricing

Public
WildPass holder
(10% off weekday tours - excluding PH)
Friends of Mandai
(20% off tours)
S$ 148
S$ 133.20
(U.P. S$148)
S$ 118.40

To enjoy your exclusive discount as a:

Sample Itinerary

*Please note that itinerary and animal interactions may be subject to change or cancellation due to weather conditions, animal health, and/or safety concerns.

Time
Activity
10:25am
Arrival and welcome at Level 3 of Ocean Network Express Penguin Cove
10:30am
Guided tour of Ocean Network Express Penguin Cove
10:50am
Go behind-the-scenes, explore the Food Preparation Room and Incubation Room, and discover what goes on in caring for the penguins
11:05am

Meet-and-Greet with the Penguins!

Q&A session with our very own penguin keepers.

11:30am
End of programme

Terms and Conditions

Backstage Pass: Penguin Encounters
General
  1. A minimum of 2 paying persons required to commence the session and tour can accommodate a maximum of 8 persons.​​
  2. Animal interaction time: 20 minutes.​​
  3. Tour prices are subjected to weekday, weekend and local Public Holiday.​​
  4. Tour prices exclude park admission tickets.​​
  5. Participants must be at least 1.2m in height to participate in the Manatee Mania tour.​​
  6. Tours are non-exclusive and other guests may join the same tour.​​
  7. Tours sold are strictly non-refundable, non-cancellation and non-changeable.​​
  8. Tours are solely conducted in English.​​
  9. Expectant mothers and guests with mobility impairments are unable to join the tour due to safety reasons.​​
  10. Participants under the age of 18 must be accompanied by an adult at all times, during the tour.​​
  11. For safety reasons, wheelchairs and strollers/other mobility devices are not allowed within back of house areas.​​
  12. Slippers and comfortable attire recommended. Swimsuit not necessary.​​
  13. Participants are to arrive at least 5 minutes before tour start time at the River Wonders Entrance. Late arrivals may miss certain tour components and the tour’s end time will not be extended.​​
  14. Download the Mandai App and use the Map Section to easily find the Meeting Point by searching for "Tour Meeting Point".​​
  15. Photo opportunities are allowed only at authorised photography areas.​​
  16. Participants are to comply with Parks Rules and Conditions for their own safety and quiet enjoyment and that of others.
  17. For Corporate Membership discount enquiries or bookings, please email us at [email protected].

Photo Souvenir​

  1. This voucher , issued by Mandai Wildlife Group, is subject to the following term and conditions:​​
  2. Redemption valid only on the date of visit ​​
  3. Redeemable only at Bird Paradise Photo Shop ​​
  4. This voucher is only applicable for redemption of one (1) Digital Photo Product.​​
  5. Valid for one (1) redemption only.​​
  6. Not valid in conjunction with other discounts or promotions. ​​
  7. Strictly no refund and/or exchanged for cash and/or credit.​​
  8. Mandai Wildlife Group shall not be responsible for any loss (including loss of property), damage or injury sustained while in the Mandai Wildlife Reserve.​​
  9. Mandai Wildlife Groupreserves the right to amend, modify, or withdraw this promotion at any time at its sole discretion and/or without prior notice.​​
  10. In the event of a dispute regarding this voucher, Mandai Wildlife Group’s electronic records and/or decision shall prevail.

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