Backstage Pass: Penguin Encounters
About the Programme
Pricing
To enjoy your exclusive discount as a:
- WildPass holder: Sign up for WildPass or verify your WildPass during checkout at our ticketing portal.
- Friends of Mandai member: Log in to the Membership Portal to book your tour.
Sample Itinerary
*Please note that itinerary and animal interactions may be subject to change or cancellation due to weather conditions, animal health, and/or safety concerns.
Terms and Conditions
Backstage Pass: Penguin Encounters
General
- A minimum of 2 paying persons required to commence the session and tour can accommodate a maximum of 8 persons.
- Animal interaction time: 20 minutes.
- Tour prices are subjected to weekday, weekend and local Public Holiday.
- Tour prices exclude park admission tickets.
- Participants must be at least 1.2m in height to participate in the Manatee Mania tour.
- Tours are non-exclusive and other guests may join the same tour.
- Tours sold are strictly non-refundable, non-cancellation and non-changeable.
- Tours are solely conducted in English.
- Expectant mothers and guests with mobility impairments are unable to join the tour due to safety reasons.
- Participants under the age of 18 must be accompanied by an adult at all times, during the tour.
- For safety reasons, wheelchairs and strollers/other mobility devices are not allowed within back of house areas.
- Slippers and comfortable attire recommended. Swimsuit not necessary.
- Participants are to arrive at least 5 minutes before tour start time at the River Wonders Entrance. Late arrivals may miss certain tour components and the tour’s end time will not be extended.
- Download the Mandai App and use the Map Section to easily find the Meeting Point by searching for "Tour Meeting Point".
- Photo opportunities are allowed only at authorised photography areas.
- Participants are to comply with Parks Rules and Conditions for their own safety and quiet enjoyment and that of others.
- For Corporate Membership discount enquiries or bookings, please email us at [email protected].
Photo Souvenir
- This voucher , issued by Mandai Wildlife Group, is subject to the following term and conditions:
- Redemption valid only on the date of visit
- Redeemable only at Bird Paradise Photo Shop
- This voucher is only applicable for redemption of one (1) Digital Photo Product.
- Valid for one (1) redemption only.
- Not valid in conjunction with other discounts or promotions.
- Strictly no refund and/or exchanged for cash and/or credit.
- Mandai Wildlife Group shall not be responsible for any loss (including loss of property), damage or injury sustained while in the Mandai Wildlife Reserve.
- Mandai Wildlife Groupreserves the right to amend, modify, or withdraw this promotion at any time at its sole discretion and/or without prior notice.
- In the event of a dispute regarding this voucher, Mandai Wildlife Group’s electronic records and/or decision shall prevail.
