Park Advisory
Safe distancing measures

All are welcome to visit, including vaccinated individuals, those who have recovered from COVID-19, medically ineligible individuals, or all children aged 12 years and below.

Yes, you may. However, please note that for dining-in and certain animals shows, only those who are fully vaccinated, recovered (from COVID-19), medically ineligible individuals, or children aged 12 years and below can do so, under Vaccinated-Differentiated SMM (VDS).

Individuals who are medically ineligible for COVID-19 vaccines under the National Vaccination Programme (NVP) must produce a hard-copy certificate from GP clinics/ healthcare institutions, and photo ID or “Exempted from Vaccination” status on TraceTogether app or HealthHub app as proof.

Mask-wearing is optional in outdoor settings but will be required in all indoor exhibits and other areas as specified.

Indoor Exhibits:
Singapore Zoo: Reptopia, Australasia (indoors), Fragile Forest, Lion Viewing Gallery.
River Wonders: Amazon Flooded Forest, Giant Panda Forest, Squirrel Monkey Forest.
Jurong Bird Park: African Treetops (entrance), Penguin Coast, Breeding and Research Centre, Bird Discovery Centre.

Other specified areas:
1) All animal show venues
2) Tram rides (Singapore Zoo, Jurong Bird Park, and Night Safari)
3) Amazon River Quest boat rides (River Wonders)
4) Carousel rides (Singapore Zoo)
5) Houbii (Singapore Zoo)
6) All retail and F&B outlets when not consuming food and drink; and
7) Any other areas where "Mask-required" signs are posted

Please click here for a full list of our suspended services and programmes.
Kids below 2 years old and those with special needs do not need to wear a mask to enter the parks.
You may purchase a reusable mask at our retail shops.
Timed entry
Guests are required to book a visit date and entry time to our parks online before their visit, as part of our efforts to provide a better entry experience.

For new purchases, please select your preferred visit date and arrival time via our online ticketing portal

If you already have a ticket but have not selected your timing, please click here to select the date stated on your ticket and choose your arrival time. 

Please arrive on time or no later than 45 minutes from your selected time. For example, if you have booked a 10:00am timeslot, please arrive between 10:00am to 10:45am, for a better entry experience.
There is no time limit to how much time you may spend in our parks during opening hours.
Please arrive no later than 45 minutes from your selected time, for a better queue experience. Tickets sold are not refundable and are valid only on the stated date.
Admission tickets are only valid on the selected date and time.
If your preferred timeslot is not available, please select another timeslot. 
Food and Beverages
Dining-in at our F&B outlets is allowed only for guests who are fully vaccinated, recovered (from COVID-19), medically ineligible individuals, or children aged 12 years and below, under Vaccinated-Differentiated SMM (VDS). Checks may be done to ensure compliance. Individuals who are medically ineligible for COVID-19 vaccines under the National Vaccination Programme (NVP) must produce a hard-copy certificate from GP clinics/ healthcare institutions, and photo ID or “Exempted from Vaccination” status on TraceTogether app or HealthHub app as proof.

For your safety, please remove your mask only before consuming your meal at our F&B outlets.

Only food and drinks purchased from our F&B outlets can be consumed within the premises.

Wild macaques in our parks associate baby prams and plastic bags with food. These macaques are not part of our zoo collection. If you encounter them, please keep all food out of sight. They may approach you in search of food. Please remain calm and walk away. If you require assistance, please call +65 8126 3720.

Promotions and ticketing
Members

Yes, all members and guests are required to book their visit date and entry time to our parks.

Please access the Membership Portal to book your visit date and entry time before your visit.

The 3 time slots booking limit is to provide a better entry experience for our member community when visiting our park(s).
We have specific timeslots allocated to members only. Please access the Membership Portal to book your visit date and entry time before your visit.
If your preferred timeslot is not available, please select another timeslot. 
Please click here to book your visit date and entry time before your visit. 
Temporary closures and other information
Please visit the Park Advisory page to check our latest safe distancing measures before you visit.

Here are some other ways you can support us:

a.     See what our animals are up to on Facebook and Instagram

b.     Have us say “Hello from the Wild Side

c.      Join a buddy on a fun and interactive exploration through the animal kingdom

d.     Learn about animals at Singapore Zoo and River Wonders through play

Personalised tours
No, an admission ticket to Singapore Zoo is required and can be purchased at the ticketing booth or online via our official ticketing website.
Yes. You can add-on the tours online via our official ticketing website, after selecting your admission tickets. For guests who already have park admission tickets, please contact [email protected]+65 6269 3411 to place your bookings. All tour bookings are subject to availability. Here’s more information along with the terms & conditions of the tours. 
Park amenities and services
Yes, you may bring your own stroller or wheelchair into the park. However, if you are taking the tram, please note that you’ll need to fold the stroller or wheelchair before boarding the tram.
Park safety and etiquette

If you see these monkeys, they are the long-tailed macaques. These macaques are wild, they are not part of our zoo collection. Please do not approach and keep a safe distance. If you get too near, they may get scared and attack out of fear.

The macaques have learnt to associate baby prams and plastic bags with food. They may approach you in search of food. If you encounter them, please keep all food out of sight. Remain calm and walk away.

Should there be a need of immediate assistance in public areas regarding snakes, monitor lizards, macaques and other native wildlife that may pose a danger to the public, you may call Singapore Police Force at 999.

Other useful numbers are:

National Parks Board: 1800-471-7300(For assistance on wild animals spotted near or within the nature reserves, parks or other nature areas).

Agri-Food and Veterinary Authority of Singapore: +65 6325 7625 / 1800-226-2250 (For assistance on wild animals spotted near or within housing, built-up areas and are of no immediate danger to the public).

Animal Concern Research and Education Society (ACRES): +65 6892 9821 (Tel) +65 6892 9721 (Fax)

ACRES Wildlife Crime Hotline (24-hour): +65 9783 7782

ACRES Wildlife Rescue Hotline (24-hour): +65 9783 7782

Email: [email protected]

You can approach any uniformed staff for assistance or call +65 6269 3411 in case of any emergency.
We regret that balloons are not allowed in the park as they may disturb or annoy the animals, should they burst. For more information, refer to the park’s terms & conditions.
Daily animal shows
No, all animal shows at the park are included in your admission.

Refer to this list for feed the animals sessions, timings, locations and all other information.

You can purchase select feeding sessions online together with your admission tickets, or as a standalone add-on experience. 

Yes, for selected exhibits, you may You can purchase select feeding sessions online together with your admission tickets, or as a standalone add-on experience. 
Food and Beverages

While food options are available at our restaurants, we do understand that some guests may need to bring their own food into the park for various reasons. Picnic areas are available for guests to sit and relax; including Pavilion by the Lake, Garden with A View and Picnic Area (located near Rainforest Walk).

Wild macaques in our parks associate baby prams and plastic bags with food. These macaques are not part of our zoo collection. If you encounter them, please keep all food out of sight. They may approach you in search of food. Please remain calm and walk away. If you require assistance, please call +65 6269 3411.

Tram rides

Yes, tram service is included in your Singapore Zoo admission ticket for your convenience. You may hop on and off at any of the designated tram stations around the park.

Admission
Our guests spend on average 3 to 4 hours touring the park. 
The safety of our guests is a top priority for us. To help us ease into operations, we are re-opening Night Safari from Thursdays to Sundays, Public Holidays and eve of Public Holidays, from 6.30pm – 12am. Night Safari will also operate daily during selected School Holidays.
Personalised tours
No, an admission ticket to Night Safari is required and can be purchased at the ticketing booth or online via our official ticketing website.
Yes. You can add-on the tours online via our official ticketing website, after selecting your admission tickets. For guests who already have park admission tickets, please contact [email protected]+65 6269 3411 to place your bookings. All tour bookings are subject to availability. Here’s more information along with the terms & conditions of the tours. 
Park amenities and services
Yes, you may bring your own stroller or wheelchair into the park. However, if you are taking the tram, please note that you’ll need to fold the stroller or wheelchair before boarding the tram.
Park safety and etiquette

If you see these monkeys, they are the long-tailed macaques. These macaques are wild, they are not part of our zoo collection. Please do not approach and keep a safe distance. If you get too near, they may get scared and attack out of fear.

The macaques have learnt to associate baby prams and plastic bags with food. They may approach you in search of food. If you encounter them, please keep all food out of sight. Remain calm and walk away.

Should there be a need of immediate assistance in public areas regarding snakes, monitor lizards, macaques and other native wildlife that may pose a danger to the public, you may call Singapore Police Force at 999.

Other useful numbers are:

National Parks Board: 1800-471-7300(For assistance on wild animals spotted near or within the nature reserves, parks or other nature areas).

Agri-Food and Veterinary Authority of Singapore: +65 6325 7625 / 1800-226-2250 (For assistance on wild animals spotted near or within housing, built-up areas and are of no immediate danger to the public).

Animal Concern Research and Education Society (ACRES): +65 6892 9821 (Tel) +65 6892 9721 (Fax)

ACRES Wildlife Crime Hotline (24-hour): +65 9783 7782

ACRES Wildlife Rescue Hotline (24-hour): +65 9783 7782

Email: [email protected]

You can approach any uniformed staff for assistance or call +65 63608612 in case of any emergency.
We regret that balloons are not allowed in the park as they may disturb or annoy the animals, should they burst. For more information, refer to the park’s terms & conditions.
Food and Beverages

Yes, while food options are available at our restaurants, we do understand that some guests may need to bring their own food into the park for various reasons.

Wild macaques in our parks associate baby prams and plastic bags with food. These macaques are not part of our zoo collection. If you encounter them, please keep all food out of sight. They may approach you in search of food. Please remain calm and walk away. If you require assistance, please call +65 63608612.

Admission
Separate charges apply for Amazon River Quest boat ride. You may purchase the Amazon River Quest boat ride tickets online, together with your admission ticket, or as a standalone add-on experience. 

River Wonders occupies 12 hectares. It is explored mainly on foot by passing through freshwater aquariums and entering walk-through exhibits. 85% of the park’s animal collection is designed to be viewed on foot, while the rest on Amazon River Quest boat ride.

A typical visitor may spend 2 to 3 hours at the park, depending on the interest level and time spent at each exhibit, viewing of animal presentations as well as shopping and dining experiences. We recommend visitors spend at least 2 hours in River Wonders for a fully immersive experience and learn about the fascinating flora and fauna in freshwater habitats. 

Viewing of Le Le
  • Le Le will be joining Jia Jia in the exhibit they now share in the Giant Panda Forest at River Wonders.
  • Jia Jia and Le Le will be given access to the exhibit all day but may not be in view if they need some privacy.
  • Viewing chances depend on the comfort levels of both mummy and cub.
  • Let’s give them some space to get comfortable with all the attention!
  • Admission is subject to current safe management measures and operational capacity limits.
  • To allow for more guests to catch a glimpse of the cub, our staff will be present to guide you through your visit.
  • All guests are invited to join the queue to the Giant Panda Forest.
  • We do not have a priority queue system in place.
  • Please approach our staff if you require assistance.
  • Our giant pandas are given access to the exhibit at all times.
  • There may be instances when Jia Jia and Le Le need some privacy and will be out of public viewing areas.
  • Viewing chances depend on the comfort levels of both mummy and cub.
  • Currently, guests can only view Le Le from the exhibit.
  • Please visit our website for updates.
  • We will be streaming pre-recorded video footage of the cub outside Giant Panda Forest.
  • Stay tuned on Facebook to learn more about our pandas.
Personalised tours
No, an admission ticket to River Wonders is required and can be purchased at the ticketing booth or online via our official ticketing website.

Yes. You can add-on the tours online via our official ticketing website, after selecting your admission tickets. For guests who already have park admission tickets, please contact [email protected] or call +65 6269 3411 to place your bookings. All tour bookings are subject to availability. Here’s more information along with the terms & conditions of the tours. 

Park amenities and services
Yes, you may bring your own stroller or wheelchair into the park. However, if you are taking Amazon River Quest, please note that you’ll need to park the stroller before the boarding point of the ride.
Park safety and etiquette

If you see these monkeys, they are the long-tailed macaques. These macaques are wild, they are not part of our zoo collection. Please do not approach and keep a safe distance. If you get too near, they may get scared and attack out of fear.

The macaques have learnt to associate baby prams and plastic bags with food. They may approach you in search of food. If you encounter them, please keep all food out of sight. Remain calm and walk away.

Should there be a need of immediate assistance in public areas regarding snakes, monitor lizards, macaques and other native wildlife that may pose a danger to the public, you may call Singapore Police Force at 999.

Other useful numbers are:

National Parks Board: 1800-471-7300(For assistance on wild animals spotted near or within the nature reserves, parks or other nature areas).

Agri-Food and Veterinary Authority of Singapore: +65 6325 7625 / 1800-226-2250 (For assistance on wild animals spotted near or within housing, built-up areas and are of no immediate danger to the public).

Animal Concern Research and Education Society (ACRES): +65 6892 9821 (Tel) +65 6892 9721 (Fax)

ACRES Wildlife Crime Hotline (24-hour): +65 9783 7782

ACRES Wildlife Rescue Hotline (24-hour): +65 9783 7782

Email: [email protected]

We regret that balloons are not allowed in the park as they may disturb or annoy the animals, should they burst. For more information, refer to the park’s terms & conditions.

You can approach any uniformed staff for assistance or call +65 6269 3411 in case of any emergency.

Food and Beverages

While food options are available at our restaurants, we do understand that some guests may need to bring their own food into the park for various reasons. Picnic areas are available for guests to sit and relax at Boat Plaza and various locations along the park where benches are located.

Wild macaques in our parks associate baby prams and plastic bags with food. These macaques are not part of our zoo collection. If you encounter them, please keep all food out of sight. They may approach you in search of food. Please remain calm and walk away. If you require assistance, please call +65 6269 3411.

Amazon river quest

A large section of River Wonders is designed to be accessed on foot. 85% of the park’s animal collection is designed to be viewed on foot, while the rest on Amazon River Quest.

Key attractions such as the world’s largest freshwater aquarium at Amazon Flooded Forest and Giant Panda Forest can only be accessed on foot.

Ride restrictions and riders' guidelines are put in place to protect the safety of our guests, and to ensure that the safety systems of the ride are not compromised.

  • Children must be 1.06m and above to experiece the boat ride
  • Children between 1.06m and 1.35m must be accompanied by a supervising adult
  • Guest must be able to transfer onto the boat unaided

As the boat ride involves moderate acceleration, elevation changes and minor bumping, guests with the following conditions shall not ride.

  • Expectant mothers
  • Motion sickness or dizziness
  • Heart conditions or abnormal blood pressure
  • Back and/or neck disorder
  • Impaired physical health
  • Persons in wheelchair
85% of River Wonders’ animal collection is designed to be viewed by visitors on foot, while the boat ride lets visitors see the other 15%. Animals along Amazon River Quest can only be seen via the boat ride.
The ride will be suspended when lightning is detected in the vicinity and during heavy rain for the safety and comfort of the guests. Umbrella is not allowed to be opened during the boat ride, hence guests may wish to put on their rain jacket or ponchos before boarding when the ride is operating during a light drizzle. 

Yes. Amazon River Quest is available at a fee of $5 per adult and $3 per child for ages 3 to 12 years old in addition to River Wonders admission tickets. Riders must be at least 1.06m to take the boat ride. Other riders' guidelines apply.

Amazon River Quest ticket can be purchased online together with an admission ticket, or as a standalone add-on experience.

No. 85% of River Wonders' animal collection is designed to be viewed by visitors on foot, while the boat ride lets visitors see the other 15%. Attractions such as the world’s largest freshwater aquarium at Amazon Flooded Forest and Giant Panda Forest can only be accessed on foot.
The last boat ride is at 6.00pm, on a first-come, first-served basis. 
Amazon River Quest simulates the experience of a boat expedition down Amazon River where visitors can spot the various animals in naturalistic habitats. With various species of monkeys that reside on tree tops, an open-top boat design allows better chances of seeing these animals, many of which would not be visible with a covered boat.
Boat rides – General

No. River Wonders is not a theme park but a wildlife park that focuses on river habitats.

Visitors can go on Amazon River Quest which simulates the experience of a boat expedition along Amazon River to see animals in naturalistic habitats. Animal sightings include the jaguar, Brazilian tapir and capybara.

Amazon River Quest is a ticketed 10-minute boat ride that allows visitors to view animals living along the edges of Amazon River. These include the jaguar, Brazilian tapir and capybara. Guests must fulfil the following riders' guidelines to take the boat ride:

 

  • Children must be at least 1.06m to take the ride
  • Expectant mothers are not allowed to take the boat ride
  • Guests who are in wheelchair or in impaired physical health are not allowed to ride due to evacuation safety requirements.
Feeding during Animal encounters
No. Feedings will be administered by the aquarists or keepers only.
Admission
Our guests spend on average 3 to 4 hours touring the park. The tram takes approximately 20 minutes to complete its route around the park.
Personalised tours

No, an admission ticket to Jurong Bird Park is required and can be purchased at the ticketing booth or online via our official ticketing website.

Yes. You can add-on the tours online via our official ticketing website, after selecting your admission tickets. For guests who already have park admission tickets, please contact [email protected]+65 6269 3411 to place your bookings. All tour bookings are subject to availability. Here’s more information along with the terms & conditions of the tours. 
Park amenities and services
Yes, you may bring your own stroller or wheelchair into the park. However, if you are taking the tram, please note that you’ll need to fold the stroller or wheelchair before boarding the tram.
Yes, there are nursing rooms located at Birdz of Play. There are curtains/doors to allow complete privacy for nursing mothers. Diaper changing facilities are also available in most toilets.
Park safety and etiquette

Should there be a need of immediate assistance in public areas regarding snakes, monitor lizards, macaques and other native wildlife that may pose a danger to the public, you may call Singapore Police Force at 999.

Other useful numbers are:

National Parks Board: 1800-471-7300(For assistance on wild animals spotted near or within the nature reserves, parks or other nature areas).

Agri-Food and Veterinary Authority of Singapore: +65 6325 7625 / 1800-226-2250 (For assistance on wild animals spotted near or within housing, built-up areas and are of no immediate danger to the public).

Animal Concern Research and Education Society (ACRES): +65 6892 9821 (Tel) +65 6892 9721 (Fax)

ACRES Wildlife Crime Hotline (24-hour): +65 9783 7782

ACRES Wildlife Rescue Hotline (24-hour): +65 9783 7782

Email: [email protected]

We regret to inform that balloons are not allowed in the park as they may disturb or annoy the birds, should they burst. For more information, refer to the park’s terms & conditions
You can approach any uniformed staff for assistance or call +65 96305561 in case of emergency.
Food and Beverages
While food options are available inside Jurong Bird Park, we do understand that some guests prefer to bring in their own food for various reasons. As such, multiple picnic areas are available for use within the park.
Membership
Here are frequently asked questions (as well as our answers) regarding membership.
Tram rides

Yes, tram service is included in your Jurong Bird Park admission ticket for your convenience. You may hop on and off at any of the designated tram stations around the park.

Every visit to our parks comes with

Find out how, together, we're creating a better future for wildlife and the planet.