Only groups of up to 5 vaccinated individuals are allowed, including those who have recovered from COVID-19, or medically ineligible individuals. Provision of children 12 years and below applies.
Individuals who are medically ineligible for COVID-19 vaccines under the National Vaccination Programme (NVP) must produce a hard-copy certificate from GP clinics/ healthcare institutions, and photo ID or “Exempted from Vaccination” status on TraceTogether app or HealthHub app as proof.
From 1 Jan 2022, under Vaccinated-Differentiated SMM (VDS), only those who are fully vaccinated, recovered (from COVID-19), or medically ineligible individuals, or children aged 12 years and below can visit our parks.
Individuals who are medically ineligible for COVID-19 vaccines under the National Vaccination Programme (NVP) must produce a hard-copy certificate from GP clinics/ healthcare institutions, and photo ID or “Exempted from Vaccination” status on TraceTogether app or HealthHub app as proof.
Please refer to MOH website for more details.
Under existing Safe Management Measures, social groups are capped at 5 pax per group. Unvaccinated children, aged 12 years and below, may be included within the group of 5.
Under VDS, children aged 12 years and below may form part of the group of 5 persons visiting the parks.
Cash payments will not be available, for your safety.
You can use contactless payment options like Visa PayWave and MasterCard PayPass.
SafeEntry helps support contact tracing efforts as it provides authorities with a record of individuals who enter and exit places.
It is important that we use SafeEntry so that contact tracing can be done quickly to limit the risk of further community transmission.
Where we could implement safe distancing measures effectively, we have continued to run our usual services.
For other areas, we have reviewed and suspended the activities for our guests’ safety.
For new purchases, please select your preferred visit date and arrival time via our online ticketing portal.
If you already have a ticket but have not selected your timing, please click here to select the date stated on your ticket and choose your arrival time.
Please arrive on time or no later than 45 minutes from your selected time.
For example, if you have booked a 10:00am timeslot, please arrive between 10:00am to 10:45am. If the park capacity has been reached, you will be required to wait to enter.
Please arrive no later than 45 minutes from your selected time. If the park capacity has been reached, please wait to wait to enter the park.
Tickets sold are not refundable and are valid only on the stated date.
For your safety, please remove your mask only before consuming your meal at our F&B outlets.
Only food and drinks purchased from our F&B outlets can be consumed within the premises.
Wild macaques in our parks associate baby prams and plastic bags with food. These macaques are not part of our zoo collection. If you encounter them, please keep all food out of sight. They may approach you in search of food. Please remain calm and walk away. If you require assistance, please call +65 8126 3720.
All onsite promotions and purchases have been temporarily suspended for your safety. Tickets can only be purchased here.
Suspended promotions include PAssion Silver/NTUC, SAFRA, PAssion card/PAssion POSB debit card 1-for-1 promotions, as well as special discounts such as Wild Birthday, NCSS, and Taxi Tourist Guide schemes.
Yes, all members and guests are required to book their visit date and entry time to our parks.
Please access the Membership Portal to book your visit date and entry time before your visit.
Here are some things you can do from home:
a. See what our animals are up to on Facebook and Instagram
b. Have us say “Hello from the Wild Side”
c. Join a buddy on a fun and interactive exploration through the animal kingdom
d. Learn about animals at Singapore Zoo and River Wonders through play
If you see these monkeys, they are the long-tailed macaques. These macaques are wild, they are not part of our zoo collection. Please do not approach and keep a safe distance. If you get too near, they may get scared and attack out of fear.
The macaques have learnt to associate baby prams and plastic bags with food. They may approach you in search of food. If you encounter them, please keep all food out of sight. Remain calm and walk away.
Should there be a need of immediate assistance in public areas regarding snakes, monitor lizards, macaques and other native wildlife that may pose a danger to the public, you may call Singapore Police Force at 999.
Other useful numbers are:
National Parks Board: 1800-471-7300(For assistance on wild animals spotted near or within the nature reserves, parks or other nature areas).
Agri-Food and Veterinary Authority of Singapore: +65 6325 7625 / 1800-226-2250 (For assistance on wild animals spotted near or within housing, built-up areas and are of no immediate danger to the public).
Animal Concern Research and Education Society (ACRES): +65 6892 9821 (Tel) +65 6892 9721 (Fax)
ACRES Wildlife Crime Hotline (24-hour): +65 9783 7782
ACRES Wildlife Rescue Hotline (24-hour): +65 9783 7782
Email: [email protected]
While food options are available at our restaurants, we do understand that some guests may need to bring their own food into the park for various reasons. Picnic areas are available for guests to sit and relax; including Pavilion by the Lake, Garden with A View and Picnic Area (located near Rainforest Walk).
Wild macaques in our parks associate baby prams and plastic bags with food. These macaques are not part of our zoo collection. If you encounter them, please keep all food out of sight. They may approach you in search of food. Please remain calm and walk away. If you require assistance, please call +65 6269 3411.
If you see these monkeys, they are the long-tailed macaques. These macaques are wild, they are not part of our zoo collection. Please do not approach and keep a safe distance. If you get too near, they may get scared and attack out of fear.
The macaques have learnt to associate baby prams and plastic bags with food. They may approach you in search of food. If you encounter them, please keep all food out of sight. Remain calm and walk away.
Should there be a need of immediate assistance in public areas regarding snakes, monitor lizards, macaques and other native wildlife that may pose a danger to the public, you may call Singapore Police Force at 999.
Other useful numbers are:
National Parks Board: 1800-471-7300(For assistance on wild animals spotted near or within the nature reserves, parks or other nature areas).
Agri-Food and Veterinary Authority of Singapore: +65 6325 7625 / 1800-226-2250 (For assistance on wild animals spotted near or within housing, built-up areas and are of no immediate danger to the public).
Animal Concern Research and Education Society (ACRES): +65 6892 9821 (Tel) +65 6892 9721 (Fax)
ACRES Wildlife Crime Hotline (24-hour): +65 9783 7782
ACRES Wildlife Rescue Hotline (24-hour): +65 9783 7782
Email: [email protected]
Yes, while food options are available at our restaurants, we do understand that some guests may need to bring their own food into the park for various reasons.
Wild macaques in our parks associate baby prams and plastic bags with food. These macaques are not part of our zoo collection. If you encounter them, please keep all food out of sight. They may approach you in search of food. Please remain calm and walk away. If you require assistance, please call +65 63608612.
River Wonders occupies 12 hectares. It is explored mainly on foot by passing through freshwater aquariums and entering walk-through exhibits. 85% of the park’s animal collection is designed to be viewed on foot, while the rest on Amazon River Quest boat ride.
A typical visitor may spend 2 to 3 hours at the park, depending on the interest level and time spent at each exhibit, viewing of animal presentations as well as shopping and dining experiences. We recommend visitors spend at least 2 hours in River Wonders for a fully immersive experience and learn about the fascinating flora and fauna in freshwater habitats.
Yes. You can add-on the tours online via our official ticketing website, after selecting your admission tickets. For guests who already have park admission tickets, please contact <a href="mailto:[email protected]">[email protected]</a> / <a href="tel:62693411">+65 6269 3411</a> to place your bookings. All tour bookings are subject to availability. Here’s more information along with the terms & conditions of the tours.
If you see these monkeys, they are the long-tailed macaques. These macaques are wild, they are not part of our zoo collection. Please do not approach and keep a safe distance. If you get too near, they may get scared and attack out of fear.
The macaques have learnt to associate baby prams and plastic bags with food. They may approach you in search of food. If you encounter them, please keep all food out of sight. Remain calm and walk away.
Should there be a need of immediate assistance in public areas regarding snakes, monitor lizards, macaques and other native wildlife that may pose a danger to the public, you may call Singapore Police Force at 999.
Other useful numbers are:
National Parks Board: 1800-471-7300(For assistance on wild animals spotted near or within the nature reserves, parks or other nature areas).
Agri-Food and Veterinary Authority of Singapore: +65 6325 7625 / 1800-226-2250 (For assistance on wild animals spotted near or within housing, built-up areas and are of no immediate danger to the public).
Animal Concern Research and Education Society (ACRES): +65 6892 9821 (Tel) +65 6892 9721 (Fax)
ACRES Wildlife Crime Hotline (24-hour): +65 9783 7782
ACRES Wildlife Rescue Hotline (24-hour): +65 9783 7782
Email: [email protected]
We regret that balloons are not allowed in the park as they may disturb or annoy the animals, should they burst. For more information, refer to the park’s terms & conditions.
While food options are available at our restaurants, we do understand that some guests may need to bring their own food into the park for various reasons. Picnic areas are available for guests to sit and relax at Boat Plaza and various locations along the park where benches are located.
Wild macaques in our parks associate baby prams and plastic bags with food. These macaques are not part of our zoo collection. If you encounter them, please keep all food out of sight. They may approach you in search of food. Please remain calm and walk away. If you require assistance, please call +65 90116061.
A large section of River Wonders is designed to be accessed on foot. 85% of the park’s animal collection is designed to be viewed on foot, while the rest on Amazon River Quest.
Key attractions such as the world’s largest freshwater aquarium at Amazon Flooded Forest and Giant Panda Forest can only be accessed on foot.
Ride restrictions and riders' guidelines are put in place to protect the safety of our guests, and to ensure that the safety systems of the ride are not compromised.
As the boat ride involves moderate acceleration, elevation changes and minor bumping, guests with the following conditions shall not ride.
Yes. Amazon River Quest is available at a fee of $5 per adult and $3 per child for ages 3 to 12 years old in addition to River Wonders admission tickets. Riders must be at least 1.06m to take the boat ride. Other riders' guidelines apply.
Amazon River Quest ticket can be purchased online together with an admission ticket, or as a standalone add-on experience.
No. River Wonders is not a theme park but a wildlife park that focuses on river habitats.
Visitors can go on Amazon River Quest which simulates the experience of a boat expedition along Amazon River to see animals in naturalistic habitats. Animal sightings include the jaguar, Brazilian tapir and capybara.
Amazon River Quest is a ticketed 10-minute boat ride that allows visitors to view animals living along the edges of Amazon River. These include the jaguar, Brazilian tapir and capybara. Guests must fulfil the following riders' guidelines to take the boat ride:
No, an admission ticket to Jurong Bird Park is required and can be purchased at the ticketing booth or online via our official ticketing website.
Should there be a need of immediate assistance in public areas regarding snakes, monitor lizards, macaques and other native wildlife that may pose a danger to the public, you may call Singapore Police Force at 999.
Other useful numbers are:
National Parks Board: 1800-471-7300(For assistance on wild animals spotted near or within the nature reserves, parks or other nature areas).
Agri-Food and Veterinary Authority of Singapore: +65 6325 7625 / 1800-226-2250 (For assistance on wild animals spotted near or within housing, built-up areas and are of no immediate danger to the public).
Animal Concern Research and Education Society (ACRES): +65 6892 9821 (Tel) +65 6892 9721 (Fax)
ACRES Wildlife Crime Hotline (24-hour): +65 9783 7782
ACRES Wildlife Rescue Hotline (24-hour): +65 9783 7782
Email: [email protected]
<p>Single-park full priced admission tickets for Adult and Child do not include tram rides. You may add the tram ride ticket on top of your admission ticket purchase online, or as a standalone add-on experience.</p>
<p>Senior Citizen tickets for residents comes with tram rides.<br /></p>
