Guests visiting Singapore Zoo and River Wonders are not required to select a time slot. For Bird Paradise and Night Safari, guests must select a time slot for a better experience.

Park Information

img

Bird Paradise

Opening hours:

9:00am – 6:00pm
(Last entry at 5:00pm)


Address: 20 Mandai Lake Road, Singapore 729825

img

Singapore Zoo

Opening hours:
8:30am – 6:00pm daily
(Last entry at 5:00pm)  

 

Address: 80 Mandai Lake Road Singapore 729826

img

River Wonders

Opening hours:
10:00am – 7:00pm daily
(Last entry at 6:00pm) 

 

Address: 80 Mandai Lake Road Singapore 729826

img

Night Safari

Opening hours: 
7:15pm – 12:00am daily
(Last entry at 11:15pm)  

 

 Address: 80 Mandai Lake Road Singapore 729826 

Before Your Visit

Members (Individuals & Family Members*)

Steps to book your visit

Step 2

Select the park, number of valid members and admission slot

step

Step 4

Present your booking details and membership e-Card at the park entrance. 

step

Each 20-digit membership visual ID is entitled to book up 3 admission slots at any one time, subject to availability. Please visit using your first upcoming booking before booking a new admission slot.

*Individuals & Family Members refers to Friends of Wildlife and Friends of Wildlife Plus.

Steps to book your visit

Step 1

Select ticket type and enter Pass ID/ticket number at the Manage Booking portal

step

Step 2

Select the park and admission slot

step

Step 3

Check your email for your admission booking details

step

Step 4

Present your admission booking details at the park entrance to enter

step
Corporate members and guests with valid event tickets or complimentary tickets must book an admission slot before visiting the parks.

Steps to book your visit

Step 1

Select a park to visit

step

Step 2

Select your ticket type and admission slot

step

Step 3

Review and complete your ticket purchase

step

Step 4

Present your e-tickets at the park entrance to enter

step

During Your Visit

Present your e-ticket or membership card at the park entrance.

Hand sanitisers are available all around the parks.

To minimise contact and reduce waste, download your digital guide for Bird Paradise, Night Safari, River Wonders and Singapore Zoo.

FAQs

Park Advisory Frequently Asked Questions
Taxi Surcharge
To help increase the supply of taxis during peak hours, a $3 surcharge will apply for all hired taxis departing from Mandai Wildlife Reserve effective 1 August 2022. This surcharge will be applicable daily, from 4pm to 11:59pm.
These are the peak hours where majority of the guests leave our wildlife parks, leading to a higher demand for taxis during this period. The surcharge is thus being implemented to encourage taxis to the precinct and reduce waiting times for guests.
We have received feedback from guests exiting our wildlife parks that there is a high demand for taxis, especially between 4pm to 11:59pm. This surcharge is to encourage taxi drivers to consider Mandai Wildlife Reserve as a preferred pick-up destination and increase the supply of incoming taxis to the precinct.
This surcharge is applicable only to taxis. Private hire vehicles are excluded from this surcharge.
No, this surcharge is only applicable for hired taxis departing from Mandai Wildlife Reserve.
This surcharge is applicable for all hired taxis departing from Mandai Wildlife Reserve, including bookings and flag-downs.
This surcharge is applicable for all hired taxis departing from Mandai Wildlife Reserve, including both fixed fare and metered fare bookings.
The $3 surcharge is separate from the taxi booking fee. For example, if the booking fee is $3.30, the $3 surcharge is payable on top of this fee.
Yes, the surcharge is applicable at time of boarding, not booking.
This surcharge will be in place for the foreseeable future. We will continue to review our policies regularly for the benefit of our guests.

Public Transport:
a. Bus 138 to Ang Mo Kio MRT or Springleaf MRT stations
b. Bus 927 to Choa Chu Kang MRT station
- Mandai Khatib Shuttle to Khatib MRT station
- Mandai Express (selected weekends and Public Holidays only) to Bedok, Sengkang, and Tampines.
- For more information, please check out our website.

Food and Beverages

Dining-in at our F&B outlets is allowed only for guests who are fully vaccinated, recovered (from COVID-19), medically ineligible individuals, or children aged 12 years and below, under Vaccinated-Differentiated SMM (VDS). Checks may be done to ensure compliance.

Individuals who are medically ineligible for COVID-19 vaccines under the National Vaccination Programme (NVP) must produce a hard-copy certificate from GP clinics/ healthcare institutions, and photo ID or “Exempted from Vaccination” status on TraceTogether app or HealthHub app as proof.

For your safety, please remove your mask only before consuming your meal at our F&B outlets.

Only food and drinks purchased from our F&B outlets can be consumed within the F&B outlets.

Wild macaques in our parks associate baby prams and plastic bags with food. These macaques are not part of our zoo collection. If you encounter them, please keep all food out of sight. They may approach you in search of food. Please remain calm and walk away. If you require assistance, please call +65 6269 3411.

Park safety and etiquette

If you see these monkeys, they are the long-tailed macaques. These macaques are wild, they are not part of our zoo collection. Please do not approach and keep a safe distance. If you get too near, they may get scared and attack out of fear.

The macaques have learnt to associate baby prams and plastic bags with food. They may approach you in search of food. If you encounter them, please keep all food out of sight. Remain calm and walk away.

Should there be a need of immediate assistance in public areas regarding snakes, monitor lizards, macaques and other native wildlife that may pose a danger to the public, you may call Singapore Police Force at 999.

Other useful numbers are:

  • National Parks Board: 1800 471 7300 (For assistance on wild animals spotted near or within the nature reserves, parks or other nature areas.)
  • Agri-Food and Veterinary Authority of Singapore: +65 6325 7625 / 1800 226 2250 (For assistance on wild animals spotted near or within housing, built-up areas and are of no immediate danger to the public.)
  • Animal Concern Research and Education Society (ACRES): +65 6892 9821 (Tel)  +65 6892 9721 (Fax)
  • ACRES Wildlife Crime Hotline (24-hour): +65 9783 7782
  • ACRES Wildlife Rescue Hotline (24-hour): +65 9783 7782
    Email: [email protected]

You can approach any uniformed staff for assistance or call +65 6269 3411 in case of any emergency.

We regret that balloons are not allowed in the park as they may disturb or annoy the animals, should they burst. For more information, refer to the park’s terms & conditions.

Every visit to our parks comes with

Find out how, together, we're creating a better future for wildlife and the planet.