Guests visiting Singapore Zoo and River Wonders are not required to select a time slot. For Bird Paradise and Night Safari, guests must select a time slot for a better experience.
Opening hours:
9:00am – 6:00pm
(Last entry at 5:00pm)
Address: 20 Mandai Lake Road, Singapore 729825
Getting Here
Opening hours:
8:30am – 6:00pm daily
(Last entry at 5:00pm)
Address: 80 Mandai Lake Road Singapore 729826
Getting Here
Opening hours:
10:00am – 7:00pm daily
(Last entry at 6:00pm)
Address: 80 Mandai Lake Road Singapore 729826
Getting Here
Opening hours:
7:15pm – 12:00am daily
(Last entry at 11:15pm)
Address: 80 Mandai Lake Road Singapore 729826
Getting Here
Select the park, number of valid members and admission slot
Present your booking details and membership e-Card at the park entrance.
Select ticket type and enter Pass ID/ticket number at the Manage Booking portal
Select the park and admission slot
Check your email for your admission booking details
Present your admission booking details at the park entrance to enter
Select a park to visit
Select your ticket type and admission slot
Review and complete your ticket purchase
Present your e-tickets at the park entrance to enter
Present your e-ticket or membership card at the park entrance.
Hand sanitisers are available all around the parks.
To minimise contact and reduce waste, download your digital guide for Bird Paradise, Night Safari, River Wonders and Singapore Zoo.
From 1 July 2022, there will be a $3 surcharge for all hired taxis departing from our 4 parks at Mandai Wildlife Reserve. This surcharge will be applicable daily, from 1:00pm to 11:59pm.
We have observed that majority of guests leave our Mandai parks during this period, leading to a higher demand for taxis throughout this time.
We have received feedback from guests exiting our Mandai parks that there is a high demand for taxis, especially between 1:00pm to 11:59pm.
This surcharge is to encourage taxi drivers to consider Mandai as a preferred pick-up destination and increase the supply of incoming taxis to the precinct.
This surcharge is applicable only to taxis, and not to private hire vehicles.
No, this surcharge is only applicable for hired taxis departing from Mandai Wildlife Reserve.
This surcharge is applicable for all hired taxis departing from Mandai Wildlife Reserve, including bookings and flag-downs.
The $3 surcharge is separate from the taxi booking fee. For example, if the booking fee is $3.30, the $3 surcharge is payable on top of this fee.
Yes, the surcharge is applicable for taxis booked under Private Hire apps.
Yes, the surcharge is applicable at time of boarding, not booking.
This surcharge will be in place for the foreseeable future. We will continue to review our policies regularly for the benefit of our guests.
Public Transport:
For more information, please check out our website.
Yes, this surcharge was proactively communicated via our website, as well as to our member community.
Dining-in at our F&B outlets is allowed only for guests who are fully vaccinated, recovered (from COVID-19), medically ineligible individuals, or children aged 12 years and below, under Vaccinated-Differentiated SMM (VDS). Checks may be done to ensure compliance.
Individuals who are medically ineligible for COVID-19 vaccines under the National Vaccination Programme (NVP) must produce a hard-copy certificate from GP clinics/ healthcare institutions, and photo ID or “Exempted from Vaccination” status on TraceTogether app or HealthHub app as proof.
For your safety, please remove your mask only before consuming your meal at our F&B outlets.
Only food and drinks purchased from our F&B outlets can be consumed within the F&B outlets.
Wild macaques in our parks associate baby prams and plastic bags with food. These macaques are not part of our zoo collection. If you encounter them, please keep all food out of sight. They may approach you in search of food. Please remain calm and walk away. If you require assistance, please call +65 6269 3411.
If you see these monkeys, they are the long-tailed macaques. These macaques are wild, they are not part of our zoo collection. Please do not approach and keep a safe distance. If you get too near, they may get scared and attack out of fear.
The macaques have learnt to associate baby prams and plastic bags with food. They may approach you in search of food. If you encounter them, please keep all food out of sight. Remain calm and walk away.
Should there be a need of immediate assistance in public areas regarding snakes, monitor lizards, macaques and other native wildlife that may pose a danger to the public, you may call Singapore Police Force at 999.
Other useful numbers are:
You can approach any uniformed staff for assistance or call +65 6100 0767 in case of any emergency.
We regret that balloons are not allowed in the park as they may disturb or annoy the animals, should they burst. For more information, refer to the park’s terms & conditions.
