Caretaker Membership Terms & Conditions

Friends of Mandai Starter / Friends of Mandai Premium / Friends of Mandai Premium Plus

1. Effective 1 July 2026, a caretaker membership (“Caretaker Membership”) can only be purchased in conjunction with a valid family package under a Friends of Mandai Starter Membership, Friends of Mandai Premium Membership, Friends of Mandai Premium Plus Membership Membership (each, a “Family Membership”). Only one (1) Caretaker Membership may be purchased with each Family Membership.
   
2. The Caretaker Membership is offered at a concessionary rate and must be applied for in person at one of our Member Services Centres located at Mandai Wildlife EAST and Mandai Wildlife WEST within two (2) months from the date of application for the corresponding Family Membership. Application requests for a Caretaker Membership beyond this period will not be entertained.
3. A valid Family Membership e-card must be presented when applying for a Caretaker Membership.
4. The Caretaker Membership must correspond to the same membership tier as the associated Family Membership under which it is purchased.
5. A Caretaker Membership is non-refundable, non-transferable, and cannot be exchanged for cash.
6. These Caretaker Membership terms and conditions may be supplemented, amended or terminated without prior notice at our sole and absolute discretion. In the event of a dispute, Mandai Wildlife Group’s decision will be final.

Friends of Mandai / Friends of Mandai Plus / Friends of Rainforest Wild Adventure WEST (formerly known as Friends of Rainforest Wild ASIA)

1. From 12 Feb 2025, the Friends of Wildlife membership will no longer be available for new sign-ups. Caretaker membership is only applicable with a pre-existing Friends of Mandai, Friends of Mandai Plus and Friends of Rainforest Wild Adventure WEST^* Family membership and only one Caretaker membership may be tagged to each Family membership.
   ^*For clarity, Rainforest Wild Adventure WEST was formerly know as Rainforest Wild ASIA. 
2. The application for the Caretaker membership at a concessionary rate must be made onsite and within two (2) months from the date of purchase of the Family membership. No extensions are allowed.
3. Application must be made in person at our Guest & Member Services Centres. Present the existing Family membership e-card upon application.
4. Purchase of the Caretaker membership at a concessionary rate is applicable for existing family membership and only one (1) adult member of the said family membership can nominate one (1) individual as a Caretaker.
5. The Caretaker membership purchased must be of the same membership type as the existing Family membership.
6. The Caretaker membership purchased at a concessionary rate of an Individual membership is non-refundable nor exchangeable for cash. 
7. Mandai Wildlife Group reserves the right at any time to vary, modify, amend, add or delete the terms and conditions of the caretaker discount without prior notice.