WildPass

WildPass is a free digital programme for all Singapore local residents — your gateway to enjoy exclusive perks, birthday treats, special offers and the latest updates across our destination.

Whether you're visiting with family, friends or planning your next visit, WildPass helps you enjoy more every time you return.

Free to join and no expiry
No minimum spend required
Instant access to perks around the Mandai Wildlife Reserve

WildPass is an initiative under Mandai is Wild about SG — Mandai is committed to creating an inclusive and accessible destination where all local residents, including the underprivileged, can easily enjoy our offerings through community programmes, various admission offerings and public spaces.

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Wild Birthday

Celebrate your birthday on us!

Wild Birthday is an exclusive perk for all WildPass holders where you can enjoy a complimentary visit on us on your birthday to reconnect with nature, family and friends. It’s our way of saying thank you for being part of the WildPass community.

Choose One Free Entry to our Wildlife Attractions
Choose either Singapore Zoo, Bird Paradise, Rainforest Wild Adventure or River Wonders on your birthday, each entry must come with a full paying Adult ticket.
Collect a Special Birthday Badge from our Guest Services counters

Wild Birthday Terms & Conditions

Wild Birthday is valid for one-time entry during birthday month with a full paying Adult ticket.
Wild Birthday benefit is only applicable to Singapore local residents who are WildPass holders and for onsite ticket purchase only. You may be required to produce your ID for verification purpose.

More Benefits

Year-round Admission Discounts

Enjoy savings as a local resident when you buy single attraction admission tickets online as a WildPass holder.

FREE Entry to Mandai Gallery

Step into Mandai Gallery, a permanent exhibition to learn about the history and transformation of the Mandai Wildlife Reserve.

WildPass holders enjoy free entry with every attraction admission purchased.

Retail & Dining Privileges

Enjoy 10% discount across selected F&B, retail outlets and photo booths in the Mandai Wildlife Reserve as a WildPass holder.

Wildlife Experiences

Elevate your visit with behind-the-scenes encounters and guided tours.

Enjoy 10% off wildlife experiences as a WildPass holder.

Be the first to know

Get first dibs to the latest happenings on the attractions, special events and limited-time promotions as a WildPass holder.

A one-time registration with Singpass is all you need.

You will receive an email confirmation after you have sucessfully registered. Simply download the Mandai app to easily access your digital card to enjoy in-park privileges.

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Read Full Terms & Conditions

Promotions

WildPass Local Exclusives

From seasonal campaigns to limited-time promotions for WildPass holders, there's always a reason to come back for a visit to the Mandai Wildlife Reserve.

See Promotions

Partner Promotions

We collaborate with trusted local partners to bring you even more value! Enjoy curated promotions across lifestyle, dining, retail and selected attractions.

See Partner Promotions

Frequently Asked Questions (FAQs)

About WildPass

Who can sign up for WildPass?

WildPass is applicable for Singapore citizens, permanent residents, and holders of Employment Pass, Work Permit or Dependent's Pass aged 13 and above.

How do I sign up for WildPass?

You can sign up for your free WildPass online or during your admission ticket purchase on our website.

No physical membership card will be issued for a WildPass account. All you need is to verify your identify using Singpass Myinfo during the sign-up.

To receive your WildPass digital card, please provide your consent to receiving Mandai Wildlife Group (MWG) marketing communications and agree to Terms & Conditions and Personal Data Protection Policy.

What is the validity of a WildPass acccount?

There is no expiry date for WildPass.

How soon can I use my WildPass after signing up?

Upon successful sign-up, you will receive your WildPass digital card via email on the same day.

You can flash this WildPass digital card to enjoy F&B, retail and Wildlife Experiences discounts and offers at our attractions.

What's the difference between WildPass and Friends of Mandai membership?

WildPass is a free digital programme that offers you discounts on admission ticket, F&B, retail and Wildlife Experiences and more at our wildlife parks and indoor attractions.

Friends of Mandai Family/Individual Memberships are annual paid memberships to enjoy access to the wildlife attractions, discounts at F&B and retail outlets, and other members benefits.

Why are there different discount tiers on certain days for your attractions?

We encourage visits to our attractions during regular days (weekdays) if you are able to. Regular days for all our day parks and indoor attractions are Mondays to Fridays (excluding weekends, eve of and on public holidays.

For Night Safari, Regular days are Sundays to Thursdays, excluding weekends, eve of and on public holidays.

For Curiosity Cove, MOE school holidays are considered Peak.

How do I enjoy my benefits?

To enjoy your WildPass benefits, please present your digital card during point of purchase at selected F&B and retail outlets, Wildlife Experiences counters and Houbii Rope Course (Singapore Zoo) payment counter.

For online discounts on local residents’ Single Park admission, enter your WildPass registered email address at the order review page to enjoy WildPass rates.

Can I combine the WildPass discount with other perks/discounts?

WildPass discount is not valid or stackable with other promotions, discounts and/or online purchases.

I forgot to show my WildPass when paying, can you refund me the discount?

All WildPass holders are required to present their digital card during point of purchase or enter their WildPass-registered email address upon purchase to enjoy WildPass discounts and benefits.

No refunds will be allowed post-purchase.

Singpass Verification

What is Singpass?

Singapore Personal Access (or Singpass) is Singapore citizens' and residents' trusted digital identity for convenient and secure access to services securely.

Will my information be safe?

Yes. Singpass is a secure government platform, and your data is:

Only shared with your permission
Used strictly for WildPass account setup sign-up or and verification

Why is Mandai Wildlife Reserve implementing Singpass for WildPass?

Singpass MyInfo verification is mandatory for both new and existing WildPass holders to confirm eligibility to enjoy local resident privileges.

This ensures secure and verified identity authentication of Singapore residents, so that only eligible individuals can access local WildPass benefits, such as year-round discounted admission and Free Wild Birthday entry and etc.

What kind of data will be retrieved from Singpass MyInfo?

With your consent, the following information will be retrieved at the point of WildPass registration or upon admission purchase:

Date of Birth
Residential Status
Email (only for new Wildpass sign-ups)
Mobile Number

This helps us create your account quickly and accurately.

Why can’t I edit some details on my WildPass account?

Certain details like date of birth and residential status come directly from official records, so they can’t be changed.

What happens if I’m an existing WildPass holder?

You will be prompted to do a one-time verification of your WildPass account via Singpass to confirm your identify and update your records with accurate information.

What should I do if I encounter issues with Singpass?

You may try again later and continue to log in using your existing WildPass account.

WildPass Account Management

I entered wrong email address. What should I do?

Please sign up for your WildPass membership again.

Please ensure that you enter your email address in the sign-up form accurately before submission to ensure that you receive your WildPass digital card.

I entered the correct email address but I didn’t get a confirmation email. What should I do?

WildPass digital card may take up to 30 minutes to be emailed to you.

Please check your email junk/spam folder.

Why do you need my Date of Birth?

We need your date of birth during sign-up as we may request for further verification of your WildPass details during point of purchase.

You can also enjoy Free Birthday Entry and other exclusive Birthday benefits.

How do I cancel my WildPass account?

Please write in to [email protected] for any cancellation.

Can my family or friends use my WildPass?

Your WildPass account is for your personal use and is not transferable. Only the named person reflected on the digital card may enjoy the WildPass benefits.

As WildPass sign-up is free, you may encourage your family or friends to sign up for their own WildPass to enjoy the same benefits as you.

I lost/deleted my WildPass Digital Card. How do I get a new one?

You may retrieve your WildPass by entering your email address that you used to register for your WildPass account.

A new WildPass digital card will be emailed to you within 30 minutes upon submission.

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