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WildPass

WildPass* is a free digital programme that offers you discounts and offers.

Sign up to enjoy the latest offers and be one of the first to know what’s new at our parks! A free digital card will be sent to your registered email when you sign up!

*Applicable for Singapore residents only

WildPass Benefits

Enjoy further discounts when you buy single park admission tickets online.

Drop by any of our gift shops to purchase souvenirs to remember your visit to our parks.

Be spoilt for choice when it comes to dining at our parks.

Make your visit extra wild! Go behind-the-scenes and get closer to wildlife. 

Let our professional photographers capture wild memories of your visit to our parks.

Enjoy discounts and more at F&B outlets at Mandai Wildlife West. Learn more. 

Enjoy discount off Houbii Membership or rope courses for a swinging good time at Houbii Spot at Singapore Zoo!

Escape the city life and enjoy a night at Night Safari's Tipi tent. Indulge in an evening of gourmet food and amazing wildlife encounters!

Experience a memorable lunch at River Wonders where you got to dine next to our Giant Pandas!

Create your little one's wildest moments with us as we celebrate their birthday together here at our parks!

Tie your wedding vows at the most unique venues we have to offer and say 'I Do' amidst wildlife; lush flora and fauna.

*Terms & Conditions apply.
 
Get Your Free WildPass

Admission Discount Benefits

Enjoy up to 30% off local resident admission tickets with WildPass. Sign up or verify your WildPass on the Ticketing Portal when you make a ticket purchase. 
 
Here's how: 
I am new to WildPass

Steps to book your visit

Step 1

Select local residents' single park tickets, visit date and time.

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Step 2

Sign up for WildPass at the Order Details Page
(Step 6).

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Step 3

WildPass discount is immediately reflected on your order.

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Step 4

Receive your e-tickets and WildPass e-Card in your email. 

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Alternatively, you can sign up here.
Sign Up Now Buy Tickets

Steps to book your visit

Step 1

Select local residents' single park tickets, visit date and time.

step

Step 2

Verify your WildPass-registered email address at the Order Details Page (Step 6).

step

Step 3

WildPass discount is immediately reflected on your order.

step

Step 4

Receive your e-tickets and WildPass e-Card in your email. 

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Buy Tickets

Retrieve Your WildPass

Lost your WildPass digital card?

Retrieve your WildPass digital card by entering your email address.



FAQs

About WildPass
What is WildPass?

WildPass is our unique, free digital programme that offers you discounts* and offers at our parks.

Who can sign up for it?

WildPass is applicable for Singapore citizens, permanent residents, and holders of Employment Pass, Work Permit or Dependent's Pass.

How and where do I sign up for it?

You can sign up for your Free WildPass online or during your admission ticket purchase at our ticketing page.

Please submit your first and last name, date of birth, a valid email address during the sign-up. To receive your WildPass e-Card, please provide your consent to receiving Mandai Wildlife Reserve (MWR) marketing communications and agree to (MWR) terms & conditions and privacy policy.

Is there an age limit to signing up for WildPass?

You are required to be at least 13 years of age to be eligible for a WildPass account.

What is the validity of a WildPass acccount?

Account is valid from the date of application to 31 March 2024.

Is WildPass free?

Yes, it is free.

How soon can I use my WildPass after signing up?

Upon successful sign-up, you will receive your WildPass digital card via email. You can flash this WildPass digital card to enjoy F&B, retail and Wildlife Experiences discounts* and offers at our wildlife parks.

What’s the difference between WildPass and your other memberships?

WildPass is a free digital programme that offers you admission ticket, F&B, retail and Wildlife Experiences discounts* and more at our wildlife parks —  Night Safari, River Wonders, and Singapore Zoo.

Family/Individual Memberships (Friends of Wildlife and Friends of Wildlife Plus) are annual paid memberships to enjoy access to the wildlife parks, discounts at F&B and retail outlets, and other members benefits.

WildPass Benefits
What benefits do I get from being a WildPass holder?

As a WildPass holder, you enjoy more discounts at our F&B/retail outlets and when you buy single park admission tickets online. Simply sign up for WildPass online or at the ticketing selection page during your purchase!

Up to 30% discount on Admission Tickets

Enjoy more discounts when you buy local resident single park admission tickets online. Simply sign up for WildPass here or at the ticketing selection page during your purchase!

Already an existing WildPass holder? You may verify your WildPass registered email address at the order review page to enjoy the discount.

10% Discount off at retail outlets and DigiPhoto

Valid for regular-priced merchandise at retail outlets and souvenir photography merchandise, except for kiosks at Bird Paradise, Night Safari, River Wonders, and Singapore Zoo.

10% Discount off at selected F&B outlets

  • Bird Paradise: Bird Bakery, Penguin Cove Café and Shop, Penguin Cove Restaurant, Food Central, Tram Kiosk, Egg Splash Café and Shop, Crimson Restaurant
  • Singapore Zoo: Ah Meng Restaurant, Ah Meng Bistro, Chawang Bistro, Chomel Bistro, Inuka Café, Haagen-Dazs , Wild Mart, selected kiosks and dining programmes
  • River Wonders: Mama Panda Kitchen
  • Night Safari: Ulu Ulu Safari Restaurant, Haagen-Dazs

10% Discount off Selected Wildlife Experiences

Discount is valid for bookings via email to [email protected].

  • Bird Paradise: Bird Discovery Tour, Backstage Pass – Avian Healthcare
  • Singapore Zoo: Zoo Adventure Tour, Backstage Pass – Incredible Invertebrates
  • River Wonders: River Discovery Tour, Backstage Pass: Manatee Mania
  • Night Safari: Safari Adventure Tour

Discount is valid for booking wildlife tours dates on regular days for all parks: 

  • Singapore Zoo/River Wonders/Bird Paradise: Mondays to Fridays (excluding weekends and public holidays)
  • Night Safari:  Sundays to Thursdays (excluding Fridays, Saturdays, eve of and on public holidays)

Discount is valid for booking via email to [email protected]. WildPass holders must attach their electronic card in their email enquiry for booking of the tour.

WildPass Terms & Conditions apply.

Why are the benefits only applicable for use on selected days at the wildlife parks?

We wish to encourage visits to our parks during regular days.

WildPass discount at our parks is valid for use on regular days:

  • Bird Paradise, River Wonders and Singapore Zoo: Mondays to Fridays (excluding weekends, eve of and on public holidays)
  • Night Safari: Mondays to Fridays (excluding weekends, eve of and on public holidays)

Can I enjoy the same benefits at all the parks?

Please refer to the Terms & Conditions for the various benefits you can enjoy at our parks as a WildPass holder.

Why are there so few benefits? Will you be including more perks?

We may include new benefits to WildPass holders over time; look out for updates via our email marketing communications.

How do I enjoy my benefits? Do I just flash my e-card?

To enjoy your WildPass benefits, please present your-e-card at point of purchase at selected F&B and retail outlets, Wildlife Experiences counter and Houbii Rope Course (Singapore Zoo) payment counter.

For online discounts on local residents’ single park admission tickets, verify your WildPass registered email address at the order review page to enjoy WildPass rates.

Can I enjoy the 10% discount at all your F&B, Retail outlets and Wildlife Tours?

The 10% discount is applicable at selected F&B and retail outlets, and for Wildlife Experiences. Please refer to our WildPass Terms & Conditions for more details.

Can I combine the WildPass discount with other perks/discounts?

WildPass Discount is not valid with other promotions, discounts and/or online purchases.

I forgot to show my WildPass when paying. Can you refund me the discount now?

All WildPass holders are required to present their e-Cards at point of purchase to enjoy WildPass discounts and benefits.

Signing up for WildPass
Can I have a physical card instead?

WildPass is a free digital programme. No physical membership card will be issued for a WildPass account.

I entered the wrong email address. What should I do?

Please sign up again for your WildPass membership.

Kindly ensure that a valid email address is entered in the sign-up form before submission to ensure you receive the e-Card.

I entered the correct email address but I didn’t get a confirmation email. What should I do?

WildPass e-Card may take up to 30 minutes to be emailed to you. You may wish to add [email protected] to your address book to ensure our emails don't get lost in your junk folder.

Why do you need my Date of Birth?

Your date of birth are needed during sign-up as we may request for further verification of your WildPass details during point of purchase.

How do I cancel my WildPass account?

Please write in to [email protected] for any cancellation.

Can my family or friends use my WildPass?

Your WildPass electronic card is personal for your personal use, and is not transferable. Only the named person reflected on the electronic card may enjoy the membership benefits.

As WildPass sign-up is free, you may encourage your family or friends to sign up for their own WildPass to enjoy the same benefits as you.

I lost my WildPass e-card. How do I get a new e-Card?

You may retrieve your WildPass by entering your email address that you used to register for your WildPass account.

A new WildPass eCard will be emailed to you within 30 minutes upon submission.

WildPass Account Management
I accidentally deleted my email and e-card. Can you resend it to me?

You may retrieve your WildPass by entering your email address that you used to register for your WildPass account.

A new WildPass eCard will be emailed to you within 30 minutes upon submission.

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