Facilities & Services

For cash withdrawals and other ATM services, we have a POSB and UOB ATM machine at the main entrance, next to Membership & Experiences Centre.

Lost an item at Singapore Zoo? Please approach the Membership Services Centre for assistance.

Nursing rooms are available at Rainforest KidzWorld, Reptile Garden and at the main entrance.

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Diaper changing facilities are available at Rainforest KidzWorld, Singapore Zoo entrance, Wildlife Learning Centre, Ah Meng Restaurant, Reptile Garden and Pavilion by the Lake.

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Rent a stroller or wagon for your infant or toddler. We also have electric scooters for rent, and complimentary wheelchairs available at the park entrance. Check rental fees.

Share your Facebook and Instagram posts even if your phone doesn't have data connection. Turn on your device's WiFi connection and look for the network 'PARK_FREE_WIFI' to get connected for free.

If you feel unwell, our staff at the first aid stations at the main entrance and at Rainforest KidzWorld are on hand to help you. There are also Automated External Defibrillators (AEDs) at these locations and at Ah Meng Bistro.

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Oversized luggage can be placed at our Rental Services counter. Left baggage services start at S$10 for the first 3 hours and S$2 for every additional hour or part thereof.

Please approach our friendly staff at the park’s reception counter for assistance.

In case of rain, you can purchase ponchos and umbrellas at our gift shops.

Guest Guide

Be sure to abide by our park rules and conditions for your own safety and enjoyment and that of others at our park!


Don't leave things to chance! Make the most out of your visit with these handy tips — from planning your day to deciding what to wear and bring!

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