1. Minimum age requirement to participate is 6 years old.
2. Minimum 2 paying person to commence the session and up to a maximum of 5 persons. At least 2 weeks’ advance booking is required prior to the tour.
3. Tours sold are strictly non-refundable, non-cancellation and non-changeable.
4. Tour prices excludes park admission tickets, which must be purchased separately prior to the tour.
5. Tour is non-exclusive and other guests may join the same tour.
6. Tours may be altered or cancelled due to weather conditions, animal health and / or safety concerns. 
7. Participants under the age of 13 must be accompanied by a paying adult at all times during the commencement of Kid’s Edition programme.
8. Participants are to arrive at least 5 minutes before tour start time at Singapore Zoo Membership Services Centre, late arrivals may miss certain tour components.
9. Photo opportunities are allowed only at authorised photography areas.
10. Tour is subject to availability at the time of booking and on a first come first serve basis upon confirmation. Other terms & conditions apply.

1. Minimum age requirement to participate is 13 years old.
2. Minimum 2 paying person to commence the session and up to a maximum of 5 persons. At least 2 weeks’ advance booking is required prior to the tour.
3. Tours sold are strictly non-refundable, non-cancellation and non-changeable.
4. Tour prices excludes park admission tickets, which must be purchased separately prior to the tour.
5. Tour is non-exclusive and other guests may join the same tour.
6. Tours may be altered or cancelled due to weather conditions, animal health and / or safety concerns. 
7. Participants are to arrive at least 5 minutes before tour start time at Singapore Zoo Tours: Membership Services Centre, late arrivals may miss certain tour components.
8. Photo opportunities are allowed only at authorised photography areas.
9. Tour is subject to availability at the time of booking and on a first come first serve basis upon confirmation. Other terms & conditions apply.

1. Tours sold are strictly non-refundable.
2. Tour prices excludes park admission tickets, which must be purchased separately prior to the tour.
3. Tours may be altered or cancelled due to weather conditions, animal health and / or safety concerns.
4. Tour can accommodate maximum of 7 person, including adult, child and infant for passenger safety. Storage space on the buggy for foldable wheelchair and/or stroller is not available.
5. Participants under the age of 18 must be accompanied by an adult at all times during the tour.
6. Participants are to arrive at least 5 minutes before tour start time at the pick-up location, late arrivals may miss certain tour components.
   • Singapore Zoo Tours: Membership Services Centre 
   • Jurong Bird Park Tours: Membership Services Centre 
   • River Wonders Tours: River Wonders Visitor Services Counter 
   • Night Safari Tours: Reception Counter
7. Photo opportunities are allowed only at authorised photography areas.
8. Participants to comply with Parks Admission terms & conditions for their own safety and quiet enjoyment and that of others.

1. Tours sold are strictly non-refundable.
2. Tour prices excludes park admission tickets, which must be purchased separately prior to the tour.
3. Tours may be altered or cancelled due to weather conditions, animal health and / or safety concerns.
4. Participants under the age of 18 must be accompanied by an adult at all times during the tour.
5. Participants are to arrive at least 5 minutes before tour start time at the RepTopia Entrance located inside Singapore Zoo, late arrivals may miss certain tour components (Approximate 15 to 20 minutes walk from Main Entrance to RepTopia entrance).
6. Photo opportunities are allowed only at authorised photography areas.
7. Participants to comply with Parks Admission terms & conditions for their own safety and quiet enjoyment and that of others.

The RepTopia tour was the best tour ever and the best one at the Singapore Zoo!!! We have done every tour and this truly was the best. The keepers were so amazing and friendly and they took so much time and personal attention to engage our 7 year old - he was absolutely thrilled. They altered the tour a bit as per my son's interests and took such care to educate and keep it interesting for my son. We could touch these beautiful snakes and see how they are taken care of and fed. I cannot thank them enough to praise the tour enough. It’s a must do! 

As reviewed in 21 October 2022

Loved the service. Kereen was very prompt with her replies and she knows her stuff! She was also extremely friendly and professional with handling our chaoticness haha. Celestial was very sweet and Irene was extremely hospitable even though she was still in training! (Looks like your team are doing an amazing job at training your staff). The food spread was also great! (Loved the burgers and quiche). Balaji (food staff) was also extremely hospitable and professional. 

Overall, we enjoyed our visit at the zoo.

I will definitely consider booking the zoo for future events soon. Will keep in touch with Kereen as I may be planning for another event in a few months. 

Note: Kereen, Celestial, Irene, Balaji deserve the recognition for being awesome! Keep it up! 

As reviewed 17 September 2022

On behalf of my family, thank you for the warm hospitality we received yesterday! We had a wonderful time, Nabilah took really good care of us and so did everyone else who we met along the journey.

Well done everyone and thank you again from the bottom of our hearts.
The personal buggy tour is what everyone should book, we got so many enquiries from our friends and followers hahahah I felt I was working for the zoo! Hope all of them will enjoy it soon!

Appreciate the treat!

As reviewed in 21 June 2021

We would like to write a letter of commendation for Bridgette, our guide today.

She was EXCELLENT. She interacted fabulously with our two toddlers, was very knowledgeable, and went the extra mile to ensure our private tour was a memorable one. We are so glad to see passionate staff like her at the Singapore Zoo. We understand she has just graduated and will be working at the Night Safari. We wish her the very best and will definitely request for her for our next private tour.

Please send this message along to Bridgette and her manager. She is definitely an asset to your organisation.

Thanks!

As reviewed in 15 May 2021